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Frequently Asked Questions

Although your doctor is the best source for answering your specific questions about acute pain due to minor strains, sprains, or bruises and treatment with FLECTOR Patch, you can find answers to common questions here.

General Information About FLECTOR Patch

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What is FLECTOR Patch?

FLECTOR Patch is the only prescription nonsteroidal anti-inflammatory (NSAID) patch for acute pain due to minor strains, sprains, and bruises. FLECTOR Patch delivers a prescription NSAID, diclofenac, from the patch into the skin.

How can I ensure that I receive FLECTOR Patch?

Here are 3 suggested tips to help make sure you receive FLECTOR Patch:

  1. At your doctor’s office: Ask your doctor to prescribe FLECTOR Patch and to indicate “DAW” (Dispense As Written)—or the language used in your state—on all of your FLECTOR Patch prescriptions.
  2. At your pharmacy’s drop-off: Tell the pharmacist that you want FLECTOR Patch—and be sure to use the FLECTOR Patch $4 Savings Card. The FLECTOR Patch $4 Savings Card can only be used with FLECTOR Patch.
  3. At your pharmacy’s pick-up: Check your bag to be sure you received FLECTOR Patch and also check that you’ve saved on your prescription.

Saving on FLECTOR Patch

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What is the FLECTOR Patch $4 Savings Card?

The FLECTOR Patch $4 Savings Card allows eligible patients to pay as little as $4 per month with a maximum savings of $120 per fill on up to 3 fills.*

*Terms and Conditions apply.

How do I use the FLECTOR Patch $4 Savings Card?

There are 2 ways to use the card. Once you’ve activated your Savings Card, you can either:

  • Bring a printed copy of it to the pharmacy
  • Show it to your pharmacist on your phone

You can keep this card with you and continue to save on up to 3 fills of FLECTOR Patch through December 30, 2020.

Who is eligible to use the FLECTOR Patch $4 Savings Card?

To be eligible to use a FLECTOR Patch $4 Savings Card, you must:

  • Be 18 years of age or older
  • Not be covered by Medicare, Medicaid, or any other federal or state healthcare programs

To learn the full details of who is eligible, please see the full Terms and Conditions.

How do I get a FLECTOR Patch $4 Savings Card?

To get a Savings Card, register here and then download your card or have it sent to you via email.

If I already have a FLECTOR Patch $4 Savings Card, how can I activate it?

You can activate your Savings Card here.

Can I use the FLECTOR Patch $4 Savings Card on a previously filled prescription?

The FLECTOR Patch $4 Savings Card can only be used for new prescriptions that are filled after you have activated the card.

Does the FLECTOR Patch $4 Savings Card work at nonparticipating pharmacies?

Yes, for reimbursement when using a nonparticipating pharmacy: Pay for your FLECTOR Patch prescription and mail a copy of the original pharmacy receipt (cash register receipt NOT valid) with product name, date, and amount circled to: Pfizer, ATTN: FLECTOR Patch $4 Savings Offer, 2250 Perimeter Park Drive, Suite 300, Morrisville, NC 27560. Be sure to include a copy of the front of your FLECTOR Patch $4 Savings Card, your name, and mailing address.

Does the FLECTOR Patch $4 Savings Card work through mail-order pharmacies?

Yes, for reimbursement when using the FLECTOR Patch $4 Savings Card through a mail-order pharmacy: Pay for your FLECTOR Patch prescription, and mail a copy of the original pharmacy receipt (cash register receipt NOT valid) with product name, date, and amount circled to: Pfizer, ATTN: FLECTOR Patch $4 Savings Offer, 2250 Perimeter Park Drive, Suite 300, Morrisville, NC 27560. Be sure to include a copy of the front of your FLECTOR Patch $4 Savings Card, your name, and mailing address.

Using FLECTOR Patch

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What should I tell my doctor before using FLECTOR Patch?

Be sure to tell your doctor:

  • About your medical conditions
  • About the medicines you're taking
  • If you're pregnant or breastfeeding

Also see What should I tell my doctor before taking NSAIDs?

How should I use FLECTOR Patch?

When you apply FLECTOR Patch to the site of your acute pain due to minor strains, sprains, and bruises, keep the following in mind:

  • Apply as prescribed by your doctor
  • Apply directly to the site of injury
  • Only apply to unbroken or undamaged skin
  • Do not use while bathing or showering
  • If it peels off, tape down the edges or use a mesh netting sleeve
  • Remove before applying a new FLECTOR Patch
  • Fold used patches so that the adhesive side sticks to itself and safely discard used patches where children and pets cannot get to them
  • Wash hands after applying, handling, or removing patch
  • Avoid eye contact
  • Do not use combination therapy with FLECTOR Patch and an oral NSAID unless the benefit outweighs the risk and conduct periodic laboratory evaluations

How should I store my FLECTOR Patch?

Store at 20°C to 25°C (68°F to 77°F); excursions permitted between 15°C to 30°C (59°F to 86°F).

Safety & Possible Side Effects

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Who should not use FLECTOR Patch?

Do not take NSAIDs:

  • if you have had an asthma attack, hives, or other allergic reaction with aspirin or any other NSAIDs
  • right before or after heart bypass surgery

Do not take NSAIDs right before or after a heart surgery called a "coronary artery bypass graft (CABG)." Avoid taking NSAIDs after a recent heart attack, unless your healthcare provider tells you to. You may have an increased risk of another heart attack if you take NSAIDs after a recent heart attack.

What are the possible side effects of FLECTOR Patch?

Do not take oral NSAIDs while on FLECTOR Patch.

NSAIDs can cause serious side effects, including:

  • new or worse high blood pressure
  • heart failure
  • liver problems including liver failure
  • kidney problems including kidney failure
  • low red blood cells (anemia)
  • life-threatening skin reactions
  • life-threatening allergic reactions
  • Other side effects of NSAIDs include: stomach pain, constipation, diarrhea, gas, heartburn, nausea, vomiting, and dizziness

Get emergency help right away if you get any of the following symptoms:

  • shortness of breath or trouble breathing
  • chest pain
  • weakness in one part or side of your body
  • slurred speech
  • swelling of the face or throat

Stop taking your NSAID and call your healthcare provider right away if you get any of the following symptoms:

  • nausea
  • more tired or weaker than usual
  • diarrhea
  • itching
  • your skin or eyes look yellow
  • indigestion or stomach pain
  • flu-like symptoms
  • vomit blood
  • there is blood in your bowel movement or it is black and sticky like tar
  • unusual weight gain
  • skin rash or blisters with fever
  • swelling of the arms, legs, hands and feet

The most common side effects of FLECTOR Patch include:

  • skin reactions at the application site
  • nausea
  • changes in taste
  • indigestion
  • headaches
  • drowsiness
  • skin sensations such as burning, tingling, and/or prickling

About Acute Pain

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What is acute pain?

Acute pain is short-term pain that's often described as a physical sensation such as stabbing, burning, twisting, tearing, or squeezing. And it may result from minor injuries, including strains, sprains, and bruises. Acute (short-term) pain may be a signal that your body is experiencing—or has experienced—some type of tissue damage.

What is a strain?

Strains occur when a tendon or muscle is stretched too far. Tendons connect muscles to bones.

What is a sprain?

Sprains occur when a ligament is stretched too far, and are most common in ankles and wrists. Ligaments connect bones and support joints.

What is a bruise?

Bruises are the result of blunt impact against the skin. They’re also called “contusions.”

About NSAIDs

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What are NSAIDs?

NSAIDs are used to treat pain and redness, swelling, and heat (inflammation) from medical conditions such as different types of arthritis, menstrual cramps, and other types of short-term pain.

Who should not take NSAIDs?

Do not take NSAIDs:

  • if you have had an asthma attack, hives, or other allergic reaction with aspirin or any other NSAIDs
  • right before or after heart bypass surgery

What should I tell my doctor before taking NSAIDs?

Before taking NSAIDs, tell your healthcare provider about all of your medical conditions, including if you:

  • have liver or kidney problems
  • have high blood pressure
  • have asthma
  • are pregnant or plan to become pregnant. Talk to your healthcare provider if you are considering taking NSAIDs during pregnancy. You should not take NSAIDs after 29 weeks of pregnancy
  • are breastfeeding or plan to breast feed

Tell your healthcare provider about all of the medicines you take, including prescription or over-the-counter medicines, vitamins or herbal supplements. NSAIDs and some other medicines can interact with each other and cause serious side effects. Do not start taking any new medicine without talking to your healthcare provider first.

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